we engineer light

TERMS & CONDITIONS OF TRADE

By using this Website, you accept these terms and conditions together with our Privacy and Security Policy and General Information pages. If you do not accept these terms and conditions, please do not use this Website.

You can access these terms and conditions at any time from the bottom of any page of the Website.

FULL TERMS & CONDITIONS OF SALE 

are available from the Financial Controller.

 

GENERAL

Goods are sold on the condition that the reseller is familiar with the technical information contained in this catalogue, relevant electrical codes of practice, wiring rules and is suitably knowledgeable with this type of lighting to make the correct product choice.

 

RECEIPT OF GOODS

Gartner Superlux Limited is responsible for goods only up until they are received into your care. It is important that any external damage to packaging is recorded on the courier documentation when signing. It will be the responsibility of the customer to check deliveries for damages and notify Gartner Superlux Ltd within 48 hours of any damage caused by delivery for us to make claims against the carrier. Non-delivery – any shipments that fail to arrive or have items missing must be reported within 5 working days. Once goods have left your store no claims for missing goods can be accepted.

 

CUTTING OF HOLES

For reasons beyond our control, specifications may change without notice. As such, the cutting of holes or other installation / constructional work prior to receiving product is entirely at the purchaser’s risk.

 

SPLIT DELIVERIES/ORDERS

For reasons beyond our control, specifications may change regularly. Therefore, split deliveries/orders run the risk of model changes and /or supply issues. They are not recommended and are entirely at the purchaser’s risk.

 

WARRANTY/GUARANTEE

We put considerable effort into ensuring our products are made to meet or exceed the relevant standards. Should a product fail due to defects in materials or workmanship, we will either repair or replace it at our discretion. If this is not possible then we will offer an alternative product as replacement. The guarantee does not cover products damaged due to wrong selection, misuse or incorrect installation. Lighting fixtures carry a minimum 12 months guarantee from date of dispatch. Gartner Superlux Limited accepts no claims for indirect or consequential damages whether based on contract, tort or any other legal theory.

  

GARTNER SUPERLUX COMPETITION TERMS & CONDITIONS

Entries must be received within the time frame specified.

We will determine the winner(s) at our sole discretion.

We will attempt to notify winner(s). If the Competition is run via a social media channel, we will attempt to notify the winner(s) by a message or comment on the social media channel concerned. If we are unable to reach the winner(s) within 7 days, we reserve the right to nominate a new winner.

By entering a Competition, entrants:

     i. grant Gartner Superlux permission to use their name(s) and hometown in winner announcement posts and/or notifications, as well as the unrestricted right to use (anywhere in the world and in any medium) any images submitted by entrants as part of the Competition; and

     ii. agree that Gartner Superlux will not be liable in any way whatsoever, in relation to the use of their name, social media profile and/or any images submitted as part of the Competition.

Any prizes offered as part of a Competition will be as described by Gartner Superlux. Prizes are not transferable and are not redeemable for cash.  In the event that the prize specified in the Competition becomes unavailable for any reason, we will substitute a prize of similar value.

By entering a Competition, entrants acknowledge that the Competition is in no way sponsored, endorsed or administered by, or associated with, any social media platform (including Facebook, Instagram, Twitter and/or Pinterest).

Gartner Superlux reserves the right to amend, vary, extend or discontinue a Competition at any stage, for any reason.

Employees of, and contractors to, Gartner Superlux are not eligible to enter Competitions or win prizes; they will be disqualified.

Entry to a Competition is only open to New Zealand residents aged 18 years or over.

To the full extent permitted by the law, Gartner Superlux will not be liable for any injury, damages, expenses, or loss what so ever (whether direct or indirect) to persons or property as a result of any person entering into the Competition or accepting or using any prize, including without limitation non-receipt of any prize or damage to any prize in transit.

By entering a Competition, all entrants are deemed to have accepted these terms and conditions.

These terms and conditions apply to all competitions and promotions run by us, or on our behalf, including those undertaken via any social media channel (each a Competition). These terms do not apply, and we accept no responsibility for, competitions and promotions run by or on behalf of any party other than Gartner Superlux (regardless of whether our products are part of the competition or promotion).

 

REVIEWS

Product reviews may be independently collected and moderated by third-party vendors, and all reviews published are from customers who have purchased the product they are reviewing. These reviews will be read, published and moderated on the website at our discretion.

We reserve the right to make minor alterations to reviews for the purpose of fixing obvious errors or removing offensive language.

 

SOCIAL MEDIA IMAGE SUBMISSIONS

If an image is submitted using a hashtag we have designed for the purpose of receiving images, we will receive that submission as authorisation to use that image in the format to which the hashtag is allocated.

We take no responsibility for how others choose to share, comment on or engage with user images after we have posted

COPYRIGHT

Superlux is a Registered Trademark with the Intellectual Property Office of New Zealand.

Gartner Superlux Ltd are the owners of the copyright and other intellectual property rights in the material contained on our website, or is permitted by the owner of such intellectual property to use this material. Any use of the materials on this website, including reproduction for any purposes, modification, distribution, or republication, without prior written permission of Gartner Superlux is strictly prohibited.

All images and photographs on the Website may not be copied, reproduced or edited in any form without prior written (including email) approval from Alpha Lighting.

 

INTELLECTUAL PROPERTY

All intellectual property on our Website, including without limitation, the text, graphics and all copyright works (including all copyright and design rights in our Products) is owned by Gartner Superlux (or our relevant content supplier). Gartner Superlux is the exclusive owner of all rights in the compilation, design and layout of this Website.

 

PRIVACY AND SECURITY ONLINE

Please refer to our Privacy and Security Policy which has been compiled by us to protect your personal information. By using our Website and/or providing information to us, you consent to the collection, storage, use and disclosure of your personal information in accordance with our Privacy and Security Policy.

 

DISCLAIMER

Our website provides general information about Gartner Superlux and the Products and services we offer. The information contained in this Website has been prepared solely for the purpose of providing information about Gartner Superlux and the services and products we offer. Gartner Superlux reserves the right to change, delete or move any of the material on this Website at any time without notice Gartner Superlux shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access this website. This includes viruses alleged to have been obtained from this website, your use of or reliance on this website or any of the information or materials available on this website, regardless of the type of claim or the nature of the cause of action. By your use of this website, you agree that you are using this website solely at your own risk.

 

THIRD PARTY WEBSITES

This site contains links to third party websites. These websites have not been prepared by and are not controlled by Gartner Superlux and have been linked for your convenience only. Any links to third party websites do not imply that we endorse and have checked and approved those websites.

 

CHANGES

Gartner Superlux has the right to revise and amend these terms and conditions at any time.

 

GOVERNING LAW

These terms and conditions are governed by and interpreted according to the laws of New Zealand.